30 July 2010
HFC Bank steps up e-banking services
HFC Bank (Ghana) Limited is zealously positioning itself to leverage on its electronic platform to provide customers with good and reliable quality services that meet their demands.
Speaking in an interview with the GNA on the major e-banking services offered by the bank, Mr. Joseph Acquah, Head of e-banking department of HFC Bank, urged customers to make use of the services to transform their banking experience not only for convenience but also to save time. He enumerated some of the electronic services offered by the Bank as Fast Pay - a school payment platform; Fast Cash, Fast Net and Fast Alert.
The Fast Pay service, he explained, allows tertiary students, to pay their fees through any HFC Bank branch. Once the payment was made it is immediately reflected in the accounts of the school. Mr. Acquah said, the service, to a large extent will help schools to prevent fraud as well as present great opportunities to parents since they now have the convenience of paying monies on behalf of their wards from any HFC Bank branch across the country.
So far, three Universities namely Kwame Nkrumah University of Science and Technology, Kumasi, Regent University, Accra and All Nations University, Koforidua have signed on to the school fees payment platform.
Meanwhile, the Bank is currently in touch with other tertiary institutions to also sign- on to the HFC FastPay services to also enjoy great benefits.
Further, with the HFC FastCash service, clients are permitted to use any of HFC Bank’s Automated Teller Machines (ATMs), to check their balance, transfer monies, make request for cheque books plus buy Mobile top up units. Adding, Mr. Acquah stated that, customers nonetheless are able to block their ATM cards via their mobile phones in case of theft or misplacement, to prevent unauthorized persons from accessing their accounts.
The FasText and FastAlert services provide information by e-mail or phone to alert clients of any transactions on their accounts. Mr. Acquah emphasized the speed with which the FasText and FastAlert services are carried through saying delivery is done in real time and is therefore a very important service.